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research
Keep up to date with latest news and trends from the recruitment industry and our team
Chatbots
research
Why data quality is a chatbot’s foundation of success
Find out about the key factors you should consider when you start feeding your chatbot with data.
Chatbots
research
Why data quality is a chatbot’s foundation of success
Find out about the key factors you should consider when you start feeding your chatbot with data.
research
interview
"We’re not in AI time, and that’s excellent!"
If we think we're AI now, and we use our technology as AI when it's not, the potential to just mess this up is huge. However, equally so the opportunity to do something different.
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Behind The Screen: When Do Applicants Approach You?
Last year, we made the observation that most interactions with career-related chatbots happen outside of business hours. Recently, we designed a bigger experiment to validate this finding: We analyzed 5 of the most high-volume chatbots, some with hundreds of unique, multi-turn conversations* per day, and some that had been live for almost a year.
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One-to-one candidate communication
Chatbots are the word of the moment, and more and more frequently we find ourselves interacting with virtual assistants. There are those who talk about them as "new apps", and those who think it is an overrated phenomenon.
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Why FAQ chatbots are great for jobseekers and employer brands
When it comes to chatbots there are two groups: some people absolutely love them and believe this technology can solve almost any problem and experience, while others believe the exact opposite.
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Creating Usable FAQ Chatbots
Making FAQ chatbots more usable by taking user guidance as a general principle