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Deutsche Telekom Case Study

Deutsche Telekom — Improving The Candidate Experience

With their chatbot KATY, Deutsche Telekom achieved much-improved candidate experience scores, as well as an increase in applicant quality and responsiveness to out-of-hours inquiries. The project started at hub:raum, Deutsche Telekom's startup incubator, then expanded to T-Systems, and is now being developed for the parent Company – Deutsche Telekom itself.
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Bereit, Deinen Recruitment Prozess zu optimieren?

German energy and power company innogy partners with jobpal to incorporate a recruiting chatbot into their candidate journey. iCon's Project Lead Kata Soós shares interesting and valuable insights and backgrounds from the project on their blog, which we'd also like to share with you here.
With their chatbot KATY, Deutsche Telekom achieved much-improved candidate experience scores, as well as an increase in applicant quality and responsiveness to out-of-hours inquiries. The project started at hub:raum, Deutsche Telekom's startup incubator, then expanded to T-Systems, and is now being developed for the parent Company – Deutsche Telekom itself.
When it comes to the process of recruitment and hiring, there are many tasks and processes that can be done more efficiently and effectively by automating repetitive tasks with technology. Three months ago, STRV started to implement a chatbot with jobpal.